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Physician Over-Treatment: The Complexities and Solutions

03/12/2024

The phenomenon of physician over-treatment is a complex issue that should demand our attention. Broadly speaking, it refers to the administration of unnecessary medical procedures, tests, and therapies to patients. Over-treatment not only escalates healthcare costs but also poses potential risks to patient safety and well-being. It’s not an easy problem, but it’s one that we absolutely must work to solve. 

Reasons for Over Treatment 

Patient expectations and market forces play a pivotal role as reasons for over-treatment. Let’s look at each of these things, and how they reinforce each other.  

Patient Expectations 

Media and healthcare advertising directly affect patient expectations. In today’s digital age, patients are bombarded with information. There are so many media sources they’re listening to, including direct-to-consumer drug advertising.  

These messages often promote the latest drugs or treatments, leading patients to believe these options are necessary for their health. That means patient influence on prescriptions can drive over-treatment.  

But don’t overlook the power of social influence, either. Patients’ healthcare decisions are frequently influenced by stories and experiences shared by family, friends, or acquaintances. Such anecdotal evidence can skew their perception of necessary treatments, leading to demands for specific, often unnecessary medical interventions.  

Ultimately, many patients expect quick fixes to health issues, driven by a culture that emphasizes immediate results. This can lead to a preference for aggressive treatments or medications. However, lifestyle changes or watchful waiting often provide more sustainable and less invasive solutions.  

Market Forces 

The healthcare industry, particularly in the United States, often operates under market-driven principles where people view medical services as commodities. This perspective can lead to a focus on maximizing profits and efficiencies at the expense of patient-centered care.  

Many healthcare systems operate on a fee-for-service basis. This means the system compensates providers for the quantity of care rather than its quality. This model can encourage unnecessary treatments, tests, and procedures as a means to increase revenue.  

In a competitive healthcare market, medical providers might feel pressured to offer a wide array of services, including the latest technologies and procedures, regardless of how effective they actually are. This can lead to a culture of “overtreating” to attract and retain patients.  

The Interplay of Expectations and Market Forces 

While patient autonomy and choice are vital, we must balance that with clinical necessity and evidence-based practice. Market forces and patient demands can sometimes lead to a disconnect between what patients believe they need and what is medically advisable.  

The disparity in medical knowledge between healthcare providers and patients can exacerbate the impact of market forces and patient expectations. Patients may not have the expertise to critically evaluate the information they receive from media and healthcare advertising. As a result, they may request unnecessary treatments.  

Moreover, there’s a psychological component at play. Both patients and doctors can fall prey to the “something is better than nothing” fallacy. It’s tempting to think that taking action (in the form of treatments) is better than inaction, even when those treatments may not be necessary or beneficial.  

The Cost Implications of Over-Treatment 

Physician over-treatment impacts both our finances and our well-being. Understanding these implications is crucial for developing effective strategies to address this pervasive issue and controlling healthcare costs. It starts with our approach to diagnosis. Providers should return to focusing on the patient’s chief complaint, with listening forming the foundation for everything that follows. That creates a working diagnosis, and leads to testing that is laser-focused on getting a verdict on the working diagnosis, whether yes or no. This requires provider discipline, to avoid chasing possibilities and diligently work through the first thing, first. But it doesn’t end there! The specific treatments we choose to address a patient’s chief complaint also have broad effects, and we need to consider all of it.

Direct Financial Costs 

Over-treatment leads to increased healthcare spending. Unnecessary tests, procedures, and treatments contribute to higher medical bills for patients. They also lead to increased costs for insurance providers and healthcare systems.

What’s more, misused resources spent on unnecessary treatments could be better utilized elsewhere. This includes not just financial resources, but also the time and effort of healthcare professionals and medical facilities. 

Consider the example of two patients both recovering from an injury. Patient A is a 40-year-old prior athlete. Patient B is a 70-year-old diabetic. Sending Patient A to four weeks of physical therapy may be unnecessary; full recovery may require just an extra week. For Patient B, however, skipping that entire regimen of physical therapy might have a significant risk of reinjury. Under most insurance policies, all such injuries will be assigned the same number of sessions available within the insurance plan, or prescribed the same latest available medication, or all put through the same diagnostic tests prior to treatment, even if they don’t offer any new information. If you know your patient, you know which ones need the extra treatment, and which ones will do just as well saving their time and money.

Indirect Costs 

Over-treatment can expose patients to unnecessary health risks associated with medical procedures, including potential side effects and complications from surgeries or medications. Providers have to consider the likely benefits of a treatment compared with the chance of harm; when the negatives outweigh the positives, overtreatment is likely to create new problems. This not only affects patient health but can lead to additional healthcare costs for treating these complications.  

As insurance providers bear the brunt of escalating healthcare costs, it can lead to higher insurance premiums for everyone. This can also impact the coverage policies, potentially limiting access to necessary treatments due to cost-containment measures.  

Economic Impact Beyond Healthcare 

Patients undergoing unnecessary treatments may require time off work, leading to lost productivity. For employers, this can translate to financial losses and reduced workforce efficiency.  

On a big-picture level, over-treatment increases national healthcare expenditure, which can have broad economic implications. There’s less funding available for other critical areas like education, infrastructure, and social services.  

Long-Term Concerns 

Continuous over-treatment can put a severe strain on healthcare systems. Healthcare professionals experience burnout, and critical medical supplies and services may run short.  

Rising costs may reduce healthcare access, especially for underinsured or uninsured populations, making health disparities even worse.  

Psychological and Social Costs 

Over-treatment can erode patients’ trust in the healthcare system. It may also cause anxiety and stress for patients who undergo unnecessary medical procedures.  A substantial number of high-risk participants express fear and doubt about the direction they are given from providers for just this very reason!

There’s a risk that people could increasingly perceive healthcare as a business rather than a service aimed at patient well-being. That would potentially undermine the ethos of medical practice.  

Strategies for Addressing Over-Treatment 

Addressing the issue of physician over-treatment requires a comprehensive approach. We can make changes at various levels of the healthcare system.   

Starting at the individual patient level, we have to improve patient education and engagement. Providers and advocates must educate patients about their conditions and the risks and benefits of proposed treatments. That will help create a better understanding of when medical interventions are genuinely necessary – and when they represent over-treatment.   

By implementing shared decision-making models where healthcare providers and patients collaborate to make informed choices about treatments, we can give patients better ways to engage in their care.  

Looking at healthcare providers, we should start by promoting evidence-based medicine. Encourage healthcare providers to strictly adhere to evidence-based clinical guidelines. These outline when certain treatments and tests are necessary. Ongoing education and training for healthcare professionals will further help them stay updated on the latest research and guidelines. Making this change in the medical profession may be a challenge, but it could be worth it. Many doctors have come to believe that insurance companies apply evidence-based guidelines in their pre-cert process, narrowing their options; while other doctors like the independence of being able to choose their own treatment path and not being locked into evidence-based procedures.  

Then we can work on enhancing the coordination of care. Many patients are not just dealing with one doctor but with many. These include both primary care and specialists. Better coordination reduces the likelihood of redundant or unnecessary treatments.  

Care management programs can also help monitor and coordinate treatment plans more effectively, especially for patients with chronic conditions.  

But some solutions have to go all the way to the top – how we think about and structure healthcare in our society. First, there’s a needed cultural shift. Foster a culture within the medical community that prioritizes quality over quantity and emphasizes the importance of doing what is medically best for the patient rather than what makes the most money.  

And focus on patient-centered care models that consider the patient’s overall well-being, lifestyle, and preferences. That will deliver much better results than a one-size-fits-all approach.  

We also have to look at reforming healthcare payment models. Transitioning from fee-for-service models to value-based care models would reward healthcare providers based on patient outcomes rather than the volume of services provided. We could also consider bundled payments for specific conditions or procedures, covering all related care within a defined period to discourage unnecessary treatments.  

Fixing the problem of physician over-treatment won’t be easy. Balancing patient well-being with faithful stewardship of our resources requires concerted efforts from healthcare providers, patients, and policymakers. Together, we can prioritize quality and evidence-based practices over financial gains and market-driven demands.